collana pay API
collana pay provides an API with numerous endpoints for controlling payment processes. By directly interacting with the API, you gain maximum control and can implement customized payment workflows. This involves developing your own interface to connect your systems (e.g. shop or ERP system) to collana pay – an approach we refer to as an “API-first concept.” Our API is comprehensively documented and ensures fast development progress and quick wins.
Detailed information about the integration types and communication can be found in the Support Center.
Information about integration and the API documentation can be found here.
collana pay Admin Portal (copal)
The collana pay Admin Portal is the central place for configuring payment methods, handling errors, and performing detailed transaction searches. COPAL is a web portal that enables analysis of payment processes. It provides a centralized, cross-PSP view of transactions and allows configuration of tenants and provider accounts.
Further information and setup instructions can be found here.
collana pay Business Central App
With our collana pay Business Central App, you can use all PSPs and payment methods from our multi-payment platform directly within Business Central. After installing our extension (app), new collana pay-specific pages, tables, fields, and jobs become visible in the Business Central system. Payment methods and Payment Service Providers are configured directly via a wizard in Business Central, supporting the execution of sales and refund processes (e.g. for returns or order cancellations) via collana pay.
Additional information and setup instructions can be found here.
Data Analytics
Data Analytics provides meaningful insights and analysis of payment data and processes. Reports are delivered via the Power BI app to help you monitor key performance indicators. Changes can be analyzed over comparison periods.
The following report areas are included:
- Dashboard with key data and trends (e.g. the “happy transaction” rate)
- Revenue charts by country, payment provider, payment method, and weekday
- Transaction analysis by country, payment provider, payment method, and weekday, as well as reasons for suboptimal payment processes (e.g. returns or long processing times)
- Advanced analytics reports on trends, basket analysis, geographic insights, as well as technical metrics, abandonment rates, and decline rates
collana pay even provides aggregated benchmark data for comparison. This allows you to determine whether your performance is above or below the benchmark. Based on this, you can dive deeper into analysis and take targeted actions.