Search

  • What is collana pay?
    collana pay is a so-called "payment orchestration platform" as a service that provides merchants with immediate access to the relevant payment service providers (PSPs) and payment methods in e-commerce and retail. By connecting the systems involved, the service handles all payment process steps i...
  • How exactly does collana pay work?
    The relevant payment data created in the web store ends up in BC (order table, Table 36) via your existing interface or a classic file-based order import. From now on, the collana pay app takes over for BC and communicates with the PSP so that all further payment process steps can be carried out ...
  • How does the communication between ERP, Shop,collana pay and PSP work?
    The following diagram shows an example of the communication between collana pay and the connected systems. Here, the collana pay APIs synchronously always return only key values, while the actual response is asynchronous. The following steps are shown: Payment process is started in the store. In...
  • What is the availability of collana pay per month?
    According to the terms of use (see: General conditions for software solutions), we guarantee a monthly average availability of 99.9%. This means that collana pay may be unavailable for a maximum of 43 minutes and 11 seconds per month.  This corresponds to 8 hours and 45 minutes per year. (Source:...