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  • What is COPAL?
    COPAL is a web portal for collana pay users and partners to enable setups and analyses around the payment processes. It provides a centralized, cross-provider view of transactions and allows the configuration of tenant and provider accounts. COPAL offers the following functions: Re-Creation of P...
  • Setup: Tenant / COPAL
    Tenant A tenant is created by collana hive and the tenant ID is used to uniquely identify a company and as a license key for the use of collana pay. The tenant ID is required for the configuration of the Business Central app in order to retrieve the necessary information from the database.   Vari...
  • Provider Account
    A provider account is a combination of a payment service provider and a payment method. This allows you to configure the desired provider and payment methods. Setting up Provider Account You can simply click on Add Provider to create an account. You can You can select the desired provider and pr...
  • Understanding the Configuration Settings
    In the following article we will explain the meaning of the configuration settings. The setup is to match the PSP configuration and the collana pay configuration. PspAutoCaptureEnabledThe PSP can be set up to only reserve an amount or to capture it immediately upon reservation. This setup defines...
  • Onboarding
    A link between Tenant and PSP can be created via the Onboarding tab. The linking of tenant and PSP via an onboarding ID is currently possible for Mollie and PayPal. This method offers more security and simplifies configuration. In these cases, not all credentials are required to create the provid...
  • Authentication
    The authentication methods to be used for asynchronous communication (callbacks) can be defined in the Authentication tab. The callbacks are used, for example, to transmit information about the status of a payment. However, it may happen that the system or endpoint to which collana pay sends thes...
  • Two-factor authentication
    Two-factor authentication is required to use COPAL. If you cannot or do not want to install an app on your cell phone, you can alternatively download KeepassXC to your computer free of charge. You can then use KeepassXC to retrieve one-time passwords. Time-based one-time passwords (TOTP) are a po...